FAQs - Email Hosting

Click on the questions below to hyper jump to the answers.

Do I need email hosting?
How do I check my email online?
Do you provide spam filtering?

Answers:

Do I need email hosting?
You will need email hosting if you want to use your domain name to setup personal email accounts, example:

myname@mydomain.com.au
sales@mydomain.com.au

Email hosting is a must for small and large businesses as this is your company image. Using a email address like ryan@bigpond.com is really advertising Bigpond but having your own email address like ryan@mydomain.com is advertising your business instead.

How do I check my email?
You can check your mail using a traditional email client such as Microsoft Outlook or Outlook Express or by using Cheap Domains Webmail applications..

Webmail enables you to check your email using your Web browser from any location as long as you have access to the Internet. One of the advantages of Webmail is that you can use Webmail and traditional email clients such as Outlook to check the same email account. So, when you’re in the office you can use your favorite email application, but when you’re traveling you can just log in to Webmail.

To use Webmail, click on Manage Account and then click on Check Web Mail, you will be asked for a username and password, use your EMAIL address as the username and then enter in the password for that email account.

Do you supply spam filtering?
Yes. Cheap Domains provide spam and virus filtering that helps keep your email span- and virus-free. All incoming email messages are automatically scanned to detect for viruses and to determine if the message meets specially defined "spam criteria."

Our standard spam filtering system, which utilizes SpamAssasin, is built around a set of spam rules that have been carefully developed to provide you protection from spam while reducing the number of valid email messages that may be mistakenly categorized as spam.

All incoming emails are evaluated against these spam rules and are assigned a "spam score." This score determines whether the message will be classified as spam. For standard filtering, the threshold is set at 5, meaning any message with a score of 5 or higher is classified as spam. Messages scoring between 5 and 10 will be delivered, but will include a spam notification in the subject of the email so that you can immediately identify and delete these messages. The following illustrates a sample subject line of an email message that scores between 5 and 10.

*****SPAM*****FREE PAY-PER-VIEW for life!

Messages that receive a spam ranking above 10 are automatically deleted so that they do not end up in your in-box.