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FAQs - Domain registration
Click on the questions below to hyper jump to the answers.
Answers:
 What's included with my Domain Name?
Our prices include all administrative and registry fees for the number of years you are registered with us.
Furthermore, every domain name registered with us comes with:
- Free Domain Parking
- 24/7 Customer Support
- Easy Management Tools
- FREE Renewal Reminder
- Fast Domain Approval
We recommend buying the DNS Hosting upgrade package with your domain name.
How do I register a Domain Name?
All you have to do is go to our home page and lodge a search in the domain search box. You will be then told whether the domain is available or not. If it's available, then you may continue with the order, if not, please search again.
Are there any ongoing Hidden Fees?
No, once you have registered your domain name with Cheap Domains it is yours, providing you pay the renewal every period it is due.
How many domains can I register?
As many as you like; there is no limit.
What if the name I want isn't available?
Don't be put off. There are lots to choose from.
If you want an International name, try using ".net", ".org" or ".biz" instead of ".com". In Australia there are many alternatives to choose from - ".net.au", ".org.au" and ".id.au".
If you still can't find the name you want, call us and we'll be happy to suggest some for you.
Who owns my domain name?
Domain names are as a licence. As you hold the domain name licence you can do what you want with it. For example, you can use it to point to a web site or use it as an email address.
At Cheap Domains all domain names we register are registered in the customer's name. This means that for the duration of the registration period YOU are the licence holder of the domain name.
When the licence is due for renewal, you will have to pay a renewal fee. If you do not renew the licence, then it will become available for any eligible applicant to register on a first come first served basis.
Can I register a brand name?
If it is your brand-name then yes. However, it is your responsibility to make sure that you do not infringe on the rights of any other company or individual. If you register a brand-name or company name which belongs to another company as a domain name, we reserve the right to cancel the registration. Furthermore, you will be liable for any costs incurred as a result of the registration.
How long does my domain take to register?
Wherever possible we will perform registrations as soon as your order is submitted online. However, some domain names do require manual processing and these will normally be processed within 1 working day.
Please note that automated registration only applies to the following domain names:
.com | .net | .org | .info | .biz | .co.nz | .net.nz
I don't have a web site, can I still get a domain?
Cheap Domains offers you a unique domain forwarding option that diverts your name to any address on the Internet. Once you have your name established, you can build your web site at your own pace.
If you are looking for a company to host your web site, Cheap Domains can offer you affordable web hosting / e-mail facilities. Visit our 'web hosting' section for more information.
What is a domain name?
A domain name (e.g. cheapdomains.com.au) signifies your own unique address on the Internet. It is how your customers will remember you and find you among the millions of other web sites on the Internet.
How many characters can my domain have?
Your domain name can have up to 63 characters, not including the extension (.com.au or .org.au are examples of extensions).
My domain name still appears available?
Your domain name may still appear available on some Who Is search databases after you have registered it. Please allow 48 hours for your application to filter through all the registrars' systems.
Who can register .com.au domain names?
To be eligible for a domain name in the com.au 2LD, registrants must be:
- an Australian registered company; or
- trading under a registered business name in any Australian State or Territory; or
- an Australian partnership or sole trader;
- a foreign company licensed to trade in Australia; or
- an owner of an Australian Registered Trade Mark; or
- an applicant for an Australian Registered Trade Mark 1 ; or
- an association incorporated in any Australian State or Territory; or
- an Australian commercial statutory body.
Who can register .co.nz domain names?
Anyone is eligble to register names in the major New Zealand extensions such as co.nz, org.nz, net.nz - you DO NOT need to be a New Zealand company to do so.
If you're using the web site or email for personal use such as a Blogg, you might prefer a geek.nz web site address.
What characters can be used in domain names?
Domain names can have up to 63 characters. This means that the domain name you choose can-have-up-to-63-characters.com.au - You will sometimes find references to 67 character domain names, this includes the dot and the letters c-o-m as an additional 4 characters.
One of the advantages of longer domain names is that you can register phrases such as what-is-the-matrix.com or puff-the-magicdragon.com.au.
The valid characters for use in a all domain name are:
- any of the letters a to z example abcdefg.com.au
- any numbers 0 to 9 example 911.com.au
- you may also use a hyphen (-) example place-hyphens-here.com.au
- the domain can be a combination of numbers, letters and hyphens
- the domain can begin and end in a number example 9to5.com.au
- the domain name cannot begin or end with a hyphen
- the domain name must be a minimum of 2 characters long
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