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FAQs - Domain transfers
Click on the questions below to hyper jump to the answers.
Answers:
 How do I transfer my domain name?
To transfer your domain name to Cheap Domains, you must first fill in the transfer form located on the Transfer to Cheap Domains page.
After you have completed this form we will start the transfer process. This may take up to 10 working days.
In order for Cheap Domains to complete your domain name transfer request, we require transfer approval from you (the domain's official Administrative Contact).
You will receive an email confirming transfer to us, which we will require you to accept this to be able to complete your transfer.
When the transfer is complete, you will receive a confirmation email.
How long does a transfer take?
Transfer may take up to 10 working days. You will receive a confirmation email when the transfer has been completed.
Where may I obtain my registry key?
Cheap Domains does not actually use 'Registry Keys', this is an old term previously used under the 'Melbourne IT' .au domain structure.
Cheap Domains uses a centralised technology of a unique username & password combination associated with your member and all your domains, not just one. This replaces the old 'registry key' system.
Please advise your requesting host or web developer of these details along with your login url of http://www.cheapdomains.com.au/manage.html.
If you do not wish for your host or developer to have access to all your domains under your account, you may wish to assign a technical contact of the specific domain to your host/developer, giving them access to only that domain with their own username/password.
If you cannot remember your username and password, please email us.
Where may I obtain my UDAI key?
All .nz domain names ONLY have a UDAI keys, they ara a Unique Domain Authentication Identifier. The UDAI is specific to each domain name and is required only to change the registrar for your domain name. When you register a new domain name the UDAI will be emailed to you. UDAI's are eight characters long and are made up of numbers and letters in both upper and lower case. UDAI's are case sensitive.
If you misplaced this or need it changed, you can contact either Cheap Domains or your Approved Cheap Domains Provider/Reseller who will arrange to have it reset for you.
How to obtain your .au domain key?
If you need to obtain your domain key also known by as a domain password click on the link below. http://admin.auda.org.au/passwordMail/PasswordMail.
How to change the owner of my domain?
Changing ownership of a domain name is a PERMANENT function. You will not be able to change the ownership back once you have made the change.
As you may know, ownership change means to transfer all of the rights and duties of domain names to designated person/corporate. To protect your properties, we do not accept the application of ownership change online by telephone or email.
To change the ownership of domain name, Cheap Domains must reset your domain name license. This effectively means your registration period starts from the day it is reset, any previous registration period will be lost.
The fee will thus be the standard cost of new registration or equal value, plus the Change of ownership fee.
example 1. AUD $24.com domain + AUD $220 Change of ownership fee
example 2. AUD $38.com.au domain + AUD $220 Change of ownership fee
Getting started
Download the change of ownership form. Once you’ve completed it in full and provided valid payment details, please fax or post it to Cheap Domains. If you are unsure about any of the information or how to complete it, please don’t hesitate to contact us.
Once payment has been processed and relevant documentation received it can take up to 14 working days for the changes to take effect.
Please ensure your application includes the following:
- Completed change of ownership form - download
- A copy of photo identification of both parties. (e.g drivers licence)
For more information please contact
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